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Key Support Worker

Get to know Ana

Ana is a key support worker and plays a crucial role at Headway Norfolk and Waveney by providing one-to-one assistance to individuals with brain injuries.

As the name suggests, a key support worker is a key member of the support team, responsible for developing and maintaining a supportive and enabling relationship with the service user. They work closely with the service user to develop a person-centered care plan that addresses their specific needs, goals, and aspirations. This may include assisting with personal care, medication management, daily living skills, and emotional support.

"Making and seeing people reaching goals and be positive about life motivates me in this role."

In her spare time, Ana enjoys swimming and reading.