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Do you or someone you know have a brain injury? Not sure what to do next? Speak with one of our experienced members of staff, who can help explain our services & help guide you through the process of referring yourself or or family member.

Contact Headway

For referrals enquiries please email:

Alternatively please fill out the form below and someone will be in contact with you.

Get in touch

Thank you for contacting Headway Norfolk and Waveney. Please note that our inbox is not monitored outside of regular office hours, including bank holidays.

If you require immediate assistance or support, please consider reaching out to one of the following helplines:

Headway UK Helpline: 0808 800 2244
Samaritans: 116 123
Childline: If you're under 19, you can also call 0800 1111. The number will not appear on your phone bill.

For medical assistance contact your GP, dial 111, or in an emergency contact 999.

If you need help with your care or need to report an adult/ child at risk of harm you can contact your local social services team.

Norfolk county council social services
Telephone: 0344 800 8020
Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments

Suffolk County Council
0800 917 1109 the number is open 24 hours a day.

Your message is important to us, and we will respond promptly during our regular office hours, Monday through Friday, 8:30 am-4:30 pm. Thank you for your understanding.

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Compliments, Comments & Complaints

Headway Norfolk and Waveney aims to provide services and support to meet the needs and expectations of Headway members, their family and carers in a professional and respectful manner. To make sure that we are doing our job well, we would like to hear from you about these services. We would value your feedback and suggestions about Headway Norfolk and Waveney. It is through your experience and the feedback you provide to us that we can address any issues that may have given you cause for dissatisfaction.

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Headway Day Service Centres

Please find below the areas that Headway Norfolk and Waveney operate in.

Norwich HQ

This is where our office staff are based.

4 Woolgate Court
St Benedicts Street

01603788114 Find in Google Maps

Great Yarmouth

The King's Centre
30 Queen Anne's Rd
Great Yarmouth
NR31 0LE

01603 788114 or 07788270618 (Alva- Area Manager) or 07716 079623 (Bev- Senior Key Support Worker) Find in Google Maps


The Kirkley Centre
154 London Road South
NR33 0AZ

01603 788114 or 07788270618 (Alva- Area Manager) or 07716 079623 (Bev- Senior Key Support Worker) Find in Google Maps

Long Stratton

Town Council Pavillion,
Monor Road Plauing Fields,
Manor Road,
Long Stratton, NR15 2XR

01603788114 or 07557104225 (Chris- Area Manager) Find in Google Maps

Kings Lynn

South Lynn Community Center
10 St Michaels Road
King's Lynn
PE30 5HE

01603 788114 Find in Google Maps


The Meeting Point
Jubilee Suite
St Withburga Lane
NR19 1ED

01603 788114 Find in Google Maps


Emmanual Church Alysham
Cawston Road
NR11 6BX

01603788114 or 07759 248183 (Ellie- Area Manager) Find in Google Maps

Want to make a referral?

Referrals can be made either directly by you or by somebody else on your behalf. All referrals are carefully reviewed and assessed by our Team in the first instance.

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