This page is designed to guide you step-by-step through the support available to you. We’ve broken things down clearly, so you don’t have to figure it all out at once. You’ll find information on what to expect, what help you might need, and how to access it - including practical links to topics like:
No matter where you are in your journey, you're not alone. Take your time, click through the steps, and know that we're here to support you every step of the way.
Step 1: Explore What We Offer
Start by getting a sense of the services available to you.
👉 Browse our Services
👉 Download Our Service Guide
This will help you understand the types of support we offer, from reablement and community groups to one-on-one support.
Step 2: Speak to Our Team
Not sure where to start or what’s right for you?
You can always speak to our friendly team before making a referral. We’re happy to talk things through, answer your questions, and guide you in the right direction.
Step 3: Make a Referral
When you're ready, you can refer yourself or someone else. We accept:
Step 4: Understand Costs and Funding
Some of our services are funded, while others may require a financial contribution.
We’ll always explain what’s involved and help you understand:
Step 5: Support for Families and Carers
We’re here not just for those with a brain injury, but for the people who care about them too.
👉 Help for Families and Carers
This includes emotional support, information, and practical help tailored to your situation.
If you’re ever unsure about a step, please don’t hesitate to get in touch with us. We’re here to support you at your own pace.