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Our Policies

At Headway Norfolk and Waveney, we are committed to transparency, accountability, and the highest standards in all areas of our work. Our policies outline the principles and guidelines that shape how we deliver our services, manage our operations, and support our community.

At Headway Norfolk and Waveney, we are committed to transparency, accountability, and the highest standards in all areas of our work. Over the coming months, we will be adding more of our policies to this page, covering areas such as safeguarding, equality and diversity, data protection, fundraising, and more.

These policies reflect our dedication to creating a safe, inclusive, and effective environment for our clients, families, supporters, and team members. We encourage you to check back regularly for updates as we continue to share more information.

If you have any questions about our policies or would like further details, please don’t hesitate to contact us.

Safeguarding Policy

At Headway Norfolk and Waveney, safeguarding is fundamental to our mission. We are dedicated to promoting the welfare and safety of all individuals we support, including clients, families, carers, staff, and volunteers. Our safeguarding policy outlines the measures in place to protect vulnerable adults and young people from harm, abuse, or neglect, as well as the procedures for identifying and responding to safeguarding concerns.

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Data Protection and UK GDPR Policy

At Headway Norfolk and Waveney, safeguarding personal information is a vital part of how we build trust with the people we support and work alongside. We are committed to protecting the privacy and rights of everyone whose data we hold, including clients, volunteers, staff, donors, and partners.

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