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Headway Norfolk and Waveney Announces Changes to Services to Strengthen Future Support for Brain Injury Survivors

Author: Tara Davis

Posted: 15.01.2025

Posted in: Charity news

Headway Norfolk and Waveney, a leading charity supporting individuals affected by brain injuries, has announced a series of changes to its services as part of an effort to ensure long-term sustainability and continued support for those in need.

Following a thorough review of operations, the charity has made the difficult decision to transition away from its current therapy team structure and to close two of its smaller centres in Lowestoft and Aylsham. These changes have been driven by the need to adapt to increasing financial pressures while maintaining a strong focus on delivering meaningful and effective support to as many people as possible.

A Focus on Resilience and Innovation

The charity’s CEO, Claire Boothby-Barnbrook, explained:

“These decisions were not made lightly. We are deeply committed to our mission of supporting individuals and families affected by brain injuries, and we have taken these steps to ensure we can continue to do so for many years to come. While this change is a necessary response to challenges, it is also an opportunity to innovate and find new ways of delivering high-quality, accessible support. Although we are moving away from the therapy team model, there will still be a clinical voice shaping the strategic direction of the organisation. Our clients can rest assured that the alternative support we provide will be both appropriate and effective.”

The changes will allow Headway Norfolk and Waveney to focus resources on its core services and explore new approaches to meet the needs of its clients.

What This Means for Clients

While some aspects of the service model will change, all clients affected by these adjustments will continue to receive suitable and effective support through alternative provision. Those whose services will be impacted will be contacted directly by the Headway team to discuss their individual circumstances and how their needs will continue to be met.

“We understand that change can be unsettling,” added Boothby-Barnbrook. “We want to reassure our clients, their families, and the community that we are here for them and will do everything possible to ensure they feel supported during this transition.”

Looking to the Future

Despite these changes, Headway Norfolk and Waveney is optimistic about the future. The charity remains committed to providing support, advocacy, and education for individuals living with the challenges of brain injury. Headway Norfolk and Waveney retains a wealth of expertise among its staff, partners, and trustee board. Clinical trustees and trusted clinical partners and volunteers will ensure that a robust and informed clinical perspective continues to guide the charity’s work. By taking proactive steps now, Headway aims to build a stronger, more resilient foundation for its services and to continue making a difference in the lives of those it supports.

“We are incredibly grateful for the continued trust and understanding of our clients, supporters, and partners,” said Boothby-Barnbrook. “Together, we can navigate this period of change and move forward stronger than ever.”