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Key Support Worker

Get to know Ian

Ian is a key support worker and plays a crucial role at Headway Norfolk and Waveney by providing one-to-one assistance to individuals with brain injuries.

As the name suggests, a key support worker is a key member of the support team, responsible for developing and maintaining a supportive and enabling relationship with the service user. They work closely with the service user to develop a person-centered care plan that addresses their specific needs, goals, and aspirations. This may include assisting with personal care, medication management, daily living skills, and emotional support.

Ian runs groups for the clients and supports them to relearn the skills they may have lost. Ian also helps produce programs that can be taken over a short period and help not only learning new skills but also helping clients feel like that fit into society.

Before joining Headway Norfolk and Waveney, Ian was a Deputy Manager at a well known Chain store. Many of Ian's experiences and management skills have helped him while working at Headway Norfolk and Waveney.

"I am motivated knowing I have made people happy to achieve goals and dreams, especially when you get thanked for their day."

In his spare time, Ian loves Crafts and spend at least an hour a day in his craft room. Ian is slowly getting into art more and is bringing this to groups at the centre. Ian also enjoys cooking and learning new recipes, especially cakes!