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Key Support Worker

Get to know Laura

Laura is a key support worker and plays a crucial role at Headway Norfolk and Waveney by providing one-to-one assistance to individuals with brain injuries.

As the name suggests, a key support worker is a key member of the support team, responsible for developing and maintaining a supportive and enabling relationship with the service user. They work closely with the service user to develop a person-centered care plan that addresses their specific needs, goals, and aspirations. This may include assisting with personal care, medication management, daily living skills, and emotional support.

Laura leads groups such as Cogwheels, Memory and Motivational Expressions. Laura also supports clients on a 1 to 1 basis, and supports clients out in the community as part of outreach working on their specific goals.

Laura previously worked as a Family Support Worker for a Children's Centre offering support to families in their homes and out in the community.

"I enjoy working as part of a team supporting clients to achieve their goals and I love to see when they are enjoying themselves and when there are lots of smiles and laughter."

When I am not working, Laura loves spending time with family and friends. She likes going for walks and enjoy visiting places with history. Laura also loves trips to the cinema and theatre. When she can Laura likes baking especially making shortbread and other cakes.