Get Help and Support

Professional Referral

You may be a GP or consultant with a patient who has a brain injury, or a keyworker or community support worker in Adult Social Care Services. You may even be a Case manager for a brain injury survivor. Follow the steps below to make a referral to Headway Norfolk and Waveney.

If you are a professional referring a client to our service...

Simply download and complete our referral form below and submit it via email to

Our Services

We support adults impacted by brain injury in a number of ways. Explore our range of services below, or start the referral process for your loved one today, by continuing through the steps on this page.

Our Services

Contact Us

Thank you for contacting Headway Norfolk and Waveney. Please note that our inbox is not monitored outside of regular office hours, including bank holidays.

If you require immediate assistance or support, please consider reaching out to one of the following helplines:

Headway UK Helpline: 0808 800 2244
Samaritans: 116 123
Childline: If you're under 19, you can also call 0800 1111. The number will not appear on your phone bill.

For medical assistance contact your GP, dial 111, or in an emergency contact 999.

If you need help with your care or need to report an adult/ child at risk of harm you can contact your local social services team.

Norfolk county council social services
Telephone: 0344 800 8020
Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments

Suffolk County Council
0800 917 1109 the number is open 24 hours a day.

Your message is important to us, and we will respond promptly during our regular office hours, Monday through Friday, 8:30 am-4:30 pm. Thank you for your understanding.

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