Get Help and Support

Professional Referral

You may be a GP or consultant with a patient who has a brain injury, or a keyworker or community support worker in Adult Social Care Services. You may even be a Case manager for a brain injury survivor. Follow the steps below to make a referral to Headway Norfolk and Waveney.

**Headway Norfolk and Waveney is currently pausing referrals to our Norwich Day Service and Norwich Outreach due to capacity limitations. However, we are still accepting referrals to our Peer Support Group.

Make a Referral

Please note that completing a referral to Headway Norfolk and Waveney will take approximately 12 minutes. To ensure we can process your referral efficiently, please provide as much detail as possible. If you need assistance or have any questions, feel free to contact us.

Step 1 | Complete the Referral Form

Fill out the online form below and press submit.

Online Referral Form
Step 2 | Would you Prefer a Paper Copy?

You can print a paper version of the referral form and send it via post to our head office:

Download our Printable Referral Form Here

Please send your completed form to the below address:

Headway Norfolk and Waveney

4 Woolgate Court

St Benedicts Street

Norwich

Norfolk

NR2 4AP

*Remember: You only need to complete one referral form—either submit the online version or print and send the paper copy to us. There is no need to do both.

Contact Us

Thank you for contacting Headway Norfolk and Waveney. Please note that our inbox is not monitored outside of regular office hours, including bank holidays.

If you require immediate assistance or support, please consider reaching out to one of the following helplines:

Headway UK Helpline: 0808 800 2244
Samaritans: 116 123
Childline: If you're under 19, you can also call 0800 1111. The number will not appear on your phone bill.

For medical assistance contact your GP, dial 111, or in an emergency contact 999.

If you need help with your care or need to report an adult/ child at risk of harm you can contact your local social services team.

Norfolk county council social services
Telephone: 0344 800 8020
Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments

Suffolk County Council
0800 917 1109 the number is open 24 hours a day.

Your message is important to us, and we will respond promptly during our regular office hours, Monday through Friday, 8:30 am-4:30 pm. Thank you for your understanding.

By submitting this form you agree to Headway processing your data in accordance with the Privacy Policy.

Help support those impacted by brain injury

Donate
Fundraise for us
Volunteer with us