Referring my family or friend

**Headway Norfolk and Waveney is currently pausing referrals to our Norwich Day Service and Norwich Outreach due to capacity limitations. However, we are still accepting referrals to our Peer Support Group.

At Headway Norfolk and Waveney, we understand just how difficult caring for someone with a brain injury is, whether you’re a spouse, partner, parent, sibling, other family member or close friend.

Often it can feel like the person you knew has changed completely and you’re suddenly faced with new emotions and behaviours. We also know that it often falls to the families and friends of the brain injury survivor to help the individual get the support they need in the first place and help them make decisions about their ongoing care.

Brain injury affects people in different ways. Your loved one might be impacted physically and unable to walk or speak. They might have trouble controlling their emotions. It’s incredibly hard to know what do next and that’s where we come in.

Our aim is to improve day-to-day life for every individual we work with. To improve their confidence and independence, empower them to access community assets, to socialise, and support them in living well after brain injury.

Make a Referral

If your loved one would benefit from brain injury support and they live in Norfolk or Waveney, you can refer them to us by following the below steps.

Please note that completing a referral to Headway Norfolk and Waveney will take approximately 12 minutes. To ensure we can process your referral efficiently, please provide as much detail as possible. If you need assistance or have any questions, feel free to contact us.

Step 1 | Complete the Referral Form

Fill out the online form below and press submit.

Step 2 | Would you Prefer a Paper Copy?

You can print a paper version of the referral form and send it via post to our head office:

Please send your completed form to the below address:

Headway Norfolk and Waveney

4 Woolgate Court

St Benedicts Street

Norwich

Norfolk

NR2 4AP

*Remember: You only need to complete one referral form—either submit the online version or print and send the paper copy to us. There is no need to do both.

Step 3 | Wait for Contact

Our team will aim to reach out to you within 5 working days.

Step 4 | Explore our Services

Learn more about the support we offer by viewing our service guide below.

If you have any questions whilst your referral is processing, please don’t hesitate to reach out to us. We're here to help!