Get Help and Support

Self Referral

Follow the steps below to refer yourself to Headway Norfolk and Waveney. If you need help, call our team on 01603 788114.

We support adults who have been impacted by Brain Injury, including stroke.

Our Services

We support adults impacted by brain injury in a number of ways. Explore our range of services below, or start your referral process today, by continuing the steps on this page.

Our Services

If you need brain injury support or stroke support and live in Norfolk or Waveney, you can refer yourself directly to us to see how we can best help you, by pressing following the steps below.

  1. Download and complete our referrals form below

  1. Either send us your completed referrals form via email to or send it back to us via post to:

Headway Norfolk and Waveney- Head Office

4 Woolgate Court
St Benedicts Street

Find in Google Maps

Then what happens?

  1. You will be sent relevant information about our service over email or by post.

  2. A member of our team will call you within 5 working days. Here, you can discuss in detail how we might be able to help you and what types of sessions will benefit you.

  3. You will be invited to a visit at the centre you’re interested in attending or if you’re looking for outreach/private Occupational Therapy a face to face visit in your home or one of our centres will be organised.

  4. You will have an assessment with one of our Occupational Therapists and if you’re looking to apply for Social Services funding, we will make this referral on your behalf.

  5. We await the Social Services assessment and results. If funding is granted, then you will start accessing our service.

  6. If there is a lengthy wait for a Social Services assessment, we will consider your eligibility for our Interim Bursary Scheme so that you can start using our service sooner.

Too much information?

Call us on 01603 788114 or email to speak with one of our experienced members of staff, who will help guide you through the process of referring yourself or request more information below.

Contact Us

Thank you for contacting Headway Norfolk and Waveney. Please note that our inbox is not monitored outside of regular office hours, including bank holidays.

If you require immediate assistance or support, please consider reaching out to one of the following helplines:

Headway UK Helpline: 0808 800 2244
Samaritans: 116 123
Childline: If you're under 19, you can also call 0800 1111. The number will not appear on your phone bill.

For medical assistance contact your GP, dial 111, or in an emergency contact 999.

If you need help with your care or need to report an adult/ child at risk of harm you can contact your local social services team.

Norfolk county council social services
Telephone: 0344 800 8020
Text relay: 18001 0344 800 8020 – for people with hearing or speech impairments

Suffolk County Council
0800 917 1109 the number is open 24 hours a day.

Your message is important to us, and we will respond promptly during our regular office hours, Monday through Friday, 8:30 am-4:30 pm. Thank you for your understanding.

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